Social Media Management commences on the date of the first live post, and retainer will finish 3 months from the date of the first live post. Automated renewal will occur at the end of each retainer 3 month period, for another 3 month retainer. Your signed agreement T&C’s will roll forward. If you wish to cancel you must refer to signed T&C’s.

Before working with us, you must:

  • Have an abundance of content on hand (photos or videos), or be willing to invest in content photography if you don’t have an abundance

  • Be willing to send over content on an ongoing basis in the duration of our retainer (video and photo).

Terms and Conditions Specific to Social Media Management:

  • Each month is paid in advance. Work will only commence once the invoice has been paid.

  • The client must not go rogue and continue to post on their feeds whilst we’re in Agreement, as it will go against their social media strategy and workflow organised by us. Should a client have a specific post request, they must consult us to organise this to go live.

  • If payment is not made within 14 days, notice to cancel will be given as per the Agreement.

  • The client must approve/provide feedback within the dates specified of receiving content via email. Should the client provide no written notice of feedback or approval, PD will assume the content is approved to post. Should the client contact us after the due date with changes, we will do our best to accommodate, although there is the possibility of delays in posts or posts having to be pushed back, as this impacts PD workflows, or being charged a variation depending on the circumstance, as per the Agreement.

  • Amendments DO NOT include culling individual posts and starting over with a fresh post unless specifically agreed in a new scope of services agreement.

  • Amendments DO include minor alterations to copywriting, graphic design or image selection. We ask that you communicate your amendments per post in the comment section in the calendar.

  • PD asks that you provide to us your amendments in one hit within specified dates, to improve workflows, and prevent any unnecessary back and forth.

  • PD asks that if you make comments or have new content you’d like to use, for e.g new image selection, that you send these over in the one email. It makes it easier for PD to action your changes in our workflows.

  • If PD do not hear back from you within the specified dates, we will assume that there are no changes and everything is all good and approved to post.

Posa Digital will use their best endeavours to manage your social media profiles but does not guarantee any return on investment, revenue goals, sales, a certain profit margin etc through the social media management.